Your privacy matters to us. This Privacy Policy explains how PEGO Hardware collects, uses, protects and manages information when you interact with our website and services.
Privacy at PEGO
At PEGO Hardware, we respect the trust placed in us by our customers, business partners and website visitors. We aim to handle personal information responsibly, transparently and only for appropriate business purposes.
1. Introduction
PEGO Hardware is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website: https://pego.in/
or communicate with us through the website.
By using the PEGO website or providing information to us, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
A. Information You Provide Directly
We collect information that you voluntarily provide to us through the website, including:
*Name* Mobile number* Email address* City or location* Profession or business information* Company or organization name* Enquiry details or message* Product requirements and specifications* Preferred method of communication* Catalogue or product requests
B. Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
* IP address* Browser type and version* Operating system* Device information* Referring website* Pages visited and time spent on pages* Website usage patterns
C. Information Provided Through Business Communication
We may collect additional information when you communicate with us through phone, email, WhatsApp, or other business communication channels, including details related to your business requirements, project specifications, and ongoing correspondence.
3. Types of Personal Information
The categories of personal information we may collect include:
* Contact information such as name, email and phone number* Location information such as city and address* Professional and business information such as company name, profession and designation* Enquiry and transaction information such as product requirements and project details* Communication preferences* Website and device technical information
4. How We Use Your Information
We use the information we collect for legitimate business purposes, which may include:
* Responding to your enquiries and requests* Providing product information and technical details* Preparing and sending quotations* Processing catalogue and product requests* Providing customer support and after-sales service* Following up on business enquiries and leads* Managing customer relationships and business communications* Improving our website, products, and services* Sending marketing communications where appropriate and legally permitted* Complying with legal and regulatory obligations* Preventing fraud and ensuring website security
5. Legal Basis & Consent
Where required by applicable law, we seek your consent before collecting and processing your personal information.
Consent may be obtained through appropriate mechanisms, such as checkbox consent forms, your voluntary submission of information, or your continued use of our services after receiving notice of this Privacy Policy.
You may withdraw your consent where applicable by contacting us using the details provided in the *Contact Us* section.
Please note that withdrawal of consent may affect our ability to provide certain services or continue business communications with you, subject to legal and business requirements.
6. How We Share Information
We may share your information with the following categories of recipients where necessary:
* Authorized employees and internal teams who require access to perform their duties* Service providers who support our website and business operations, such as hosting, communication, or technology service providers* Professional advisers, such as legal, financial, or accounting advisers, where necessary* Government authorities, regulatory bodies, or law enforcement agencies when required by law or to protect our rights* Business partners or authorized distributors where necessary to fulfill your request or provide services
We do *not sell your personal information to third parties for their marketing purposes* unless we have your specific consent or are required to do so by law.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
These measures may include secure storage, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
* Fulfilling the purpose for which the information was collected* Meeting our business requirements and maintaining business relationships* Complying with legal and regulatory obligations* Resolving disputes and enforcing our agreements* Maintaining legitimate business records
When information is no longer required, we may securely delete or anonymize it, subject to legal and record-keeping requirements.
9. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies on our website.
Cookies are small text files stored on your device that help us provide a better user experience, analyze website performance, and understand usage patterns.
Cookies may be used for:
* Essential website functionality, such as remembering preferences or maintaining session state* Analytics and performance measurement to understand how visitors use our website* Security and fraud prevention
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of our website.
10. Third-Party Websites & Services
Our website may contain links to third-party websites or integrations with third-party services.
These third parties have their own privacy policies and practices. We are not responsible for the privacy practices of independent third parties.
We encourage you to review the privacy policies of any third-party websites or services you visit or use.
11. Communications & Marketing
We may communicate with you through:
* Phone* Email* WhatsApp* Website chat* Other business communication channels
These communications may include:
* Transactional communications related to your enquiries, orders, or requests* Product information, quotations, and technical details* Customer support and service-related communications* Marketing communications about our products, services, and promotions, where permitted by law and where you have not opted out
#Marketing Opt-Out
If you wish to stop receiving promotional marketing communications, you may:
* Follow the unsubscribe instructions in our marketing emails* Contact us using the details provided in the *Contact Us* section* Request to opt out through our business communication channels
Certain transactional and service-related communications may still be sent even if you opt out of marketing communications.
12. Your Privacy Rights
Subject to applicable law, you may have the following rights regarding your personal information:
#Right to Information
Request information about whether we process your personal information and, if so, details about the processing.
#Right to Correction
Request correction of inaccurate or incomplete personal information.
#Right to Deletion
Request deletion of your personal information where it is no longer necessary for the purpose for which it was collected, subject to legal and business requirements.
#Right to Withdraw Consent
Withdraw consent where you have previously provided it, subject to legal and business requirements.
#Right to Grievance Redressal
Raise privacy-related concerns or grievances and seek resolution.
#Right to Opt Out
Opt out of certain communications and marketing activities where applicable.
To exercise these rights, please contact us using the details provided in the *Contact Us* section. We will respond to your request in accordance with applicable law and within a reasonable timeframe.
13. Children's Privacy
Our website is intended primarily for business users and general adult users.
We do not knowingly collect personal information from children under the age of 18 or as otherwise prohibited by applicable law.
If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or other operational reasons.
When we make changes, we will update the *"Last Updated"* date at the top of this page and publish the revised version on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
15. Contact Us
# Questions About Your Privacy?
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact *PEGO Hardware* using the following details:
# PEGO Hardware
*Website:*https://pego.in/
*Email:*[info@pego.in]
*Customer Support:*+91 93194 44246
*PEGO Hardware:*+91 88001 99861
*Business Address:*28/1/8, Sahibabad Road,Sahibabad Industrial Area, Site 4,Sahibabad, Ghaziabad,Uttar Pradesh, India 201005
16. Privacy & Grievance Contact
For privacy-related questions, concerns, requests, or grievances, you may contact PEGO Hardware through the official contact details provided above.
*Privacy / Grievance Contact:*PEGO Hardware – Privacy & Grievance Team
*Email:*[info@pego.in]
*Customer Support:*+91 93194 44246
*Address:*28/1/8, Sahibabad Road, Sahibabad Industrial Area, Site 4, Sahibabad, Ghaziabad, Uttar Pradesh, India – 201005
17. Acknowledgement
By using the PEGO website or providing information to us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein, subject to applicable consent requirements.
*PEGO Hardware* *Website:* https://pego.in/ *Email:* [info@pego.in] *Customer Support:* +91 93194 44246 *PEGO Hardware:* +91 88001 99861 *Address:* 28/1/8, Sahibabad Road, Sahibabad Industrial Area Site 4, Sahibabad, Ghaziabad, Uttar Pradesh, India – 201005
