F.A.Q

What products does PEGO Hardware manufacture?

PEGO Hardware manufactures premium hardware solutions for uPVC and aluminium doors and windows, including handles, locks, rollers, hinges, friction stays, espags, shootbolts, strikers, D handles, accessories, and complete hardware systems for residential and commercial applications.

What types of window handles does PEGO offer?

PEGO offers a wide range of window handles, including Espag Handles, Cockspur Handles, Touch Lock Handles, Transmission Handles, Short Neck Handles, and other specialised hardware for modern window systems.

What makes PEGO Hardware different?

PEGO combines precision engineering, premium materials, modern design, and stringent quality testing to deliver reliable hardware solutions with smooth operation, enhanced security, and long-lasting performance.

How do I choose the right hardware for my uPVC or aluminium sliding/casement door?

Start by confirming the door type (sliding or casement), profile system, sash weight, and required functions (keyed locking, multipoint locking, soft-close, etc.). Key measurements-such as backset, spindle size, fixing centres, and roller height adjustment range-must match your existing setup or the door fabrication drawings. If you’re unsure, share photos plus basic dimensions and our team can help identify compatible options.

What types of sliding door hardware are available?

PEGO provides sliding door handles, rollers, locks, D handles, pop-up handles, espags, and complete sliding hardware systems for smooth and secure operation.

Are PEGO products suitable for residential and commercial projects?

Yes. PEGO hardware is designed for residential, commercial, hospitality, institutional, and architectural projects.

What finishes and colour options are available for PEGO door and window hardware?

PEGO offers a range of durable finishes to suit modern uPVC and aluminium systems, such as powder-coated colours, anodised-look finishes, and plated options depending on the product type. Availability can vary by handle/lock/roller series and order quantity. Share your required colour (e.g., RAL code), application (indoor/coastal/outdoor), and product list, and we will confirm the best-matched finish options and lead times.

Is PEGO hardware suitable for coastal or high-humidity environments?

Yes. PEGO designs hardware with material selection and protective finishes intended to improve corrosion resistance in demanding environments. For coastal or high-humidity projects, we recommend specifying the installation location and exposure level so we can propose the most appropriate finish and component grade for long-term performance. Routine cleaning to remove salt and debris will further extend service life.

Do you offer warranties or after-sales support for PEGO hardware?

PEGO provides product warranty coverage and after-sales support based on the specific item, usage conditions, and project type. Support may include product verification, troubleshooting guidance, and replacement of confirmed defective parts in line with warranty terms. To assist quickly, please provide the product code, photos, purchase date/lot details, and a brief description of the issue and application.

Do you provide technical documentation such as datasheets, installation drawings, or CAD files?

Yes. For many PEGO Hardware items, we can provide product datasheets, fixing/adjustment notes, and dimensional drawings. Where available, CAD/PDF drawings can be shared to support fabrication, shop drawings, and project submittals. Please provide the product code (or photos and key dimensions) to request the correct documentation set.

Are PEGO products compatible with all uPVC profiles?

PEGO hardware is designed to be compatible with a wide range of leading uPVC and aluminium profile systems.

Do PEGO products support multi-point locking systems?

Yes. Many PEGO products are specifically designed to integrate with multi-point locking mechanisms for enhanced security.

What quality checks or testing do PEGO hardware products undergo?

PEGO products are designed for reliable performance and undergo dimensional, functional, and durability testing. Our handles are tested for 25,000 operating cycles, while other products are validated through appropriate load and performance tests. Corrosion resistance is enhanced through quality materials and protective finishes. For specific standards or test reports, please share your project requirements.

How can I become a PEGO dealer or distributor?

You can contact our sales team through the website to enquire about dealership, distribution, and partnership opportunities.

How can I identify the correct replacement hardware for an existing uPVC or aluminium door/window?

To match replacement hardware accurately, we recommend confirming (1) application type (sliding or casement; door or window), (2) key dimensions such as spindle size, screw-hole centres (fixing centres), backset and PZ (where applicable), (3) handing (left/right) and opening direction, and (4) the profile/system details. Clear photos of the installed item (front/back), plus any visible markings, also help. If you share measurements and images, our team can advise the closest compatible PEGO option and highlight any required adapters or additional components.

Do you offer OEM/private label options or customised finishes for large projects?

Yes. For qualifying volumes, PEGO can support OEM/private label requirements such as custom branding, tailored packaging, and project-specific hardware sets. Depending on the product category, we may also be able to offer customised colour/finish matching and configuration (e.g., keyed-alike requests, accessory selections, or complete kits). Feasibility, minimum order quantities, and lead times depend on the item and finish process, so we recommend sharing your specifications and target quantities for confirmation.

Do you offer OEM/private-label (logo) or custom hardware solutions?

Yes. For qualifying volumes, PEGO can support OEM/private-label programs and certain customisations such as branding, packaging, finish matching, and configuration options. Custom development depends on technical feasibility and minimum order quantities; we typically review drawings/specs, confirm performance requirements, and provide a sampling/approval process before production.

Where can I buy PEGO Hardware?

You can purchase PEGO products through our authorized dealers and distributors or contact us directly through the website for sales enquiries.

Which hardware is best for uPVC windows?

The ideal hardware depends on the window system, application, and security requirements. PEGO offers high-performance hardware engineered for durability, smooth operation, and reliable locking.

Why is quality hardware important for doors and windows?

High-quality hardware improves security, operational performance, weather sealing, durability, and the overall lifespan of the door or window system.

How do I choose the right hardware for my project?

The selection depends on the profile system, sash weight, opening style, security requirements, and project specifications. PEGO offers a comprehensive range of hardware solutions for different applications.

Does PEGO provide hardware for modern architectural projects?

Yes. PEGO develops hardware solutions suitable for contemporary residential, commercial, and architectural projects, combining performance with modern design.

Do PEGO products undergo quality testing or meet industry standards for performance and security?

Yes. PEGO hardware is engineered with performance and reliability in mind, and products are subjected to internal quality checks and functional testing appropriate to their use (e.g., cycle testing for moving components, fit and operation checks, and finish verification). Where applicable, PEGO can provide product specifications and test/inspection information to support project requirements, subject to the specific product and configuration.